Terms & Conditions

Terms Of Use

These terms form a legally binding agreement between Users (“User(s), you, your, customer(s), yourself”) and Avyaktya Hospitality Pvt. Ltd and/or its subsidiaries and affiliates (“Ashrayliving, we, us, our”). These terms shall govern the use of the website, mobile application, call centers (collectively referred to as “Ashrayliving Platform”) which enables the User to connect with us in relation to the services offered through th “Ashrayliving Platform ("Services").

Please read these terms carefully before accessing, using, obtaining or availing any products or Services by “Ashrayliving. If you do not agree with these Terms of Use you may refrain from using the “Ashrayliving Platform and/or Services. These conditions must be read in conjunction with any other applicable terms and conditions governing the use of “Ashrayliving Platform and Services.

Ashrayliving reserves the right to modify these Terms of Use at any time at its sole discretion. It will be your responsibility to keep yourself updated with the Terms of Use from time to time, your continued usage of the Ashrayliving Platform and Services would be deemed to be an acceptance of these terms and the modifications thereto.

Table of Content

Scope of Services

Ashrayliving through the Ashrayliving Platform markets. Ashrayliving branded properties, managed and/or owned by third parties (“Channel Partners”) as per agreed terms with Ashrayliving or Ashrayliving as the case maybe to help the Users avail the stay Services right ( Ashrayliving’s Service). Ashrayliving Platform offers Services to its Users by offering its products (“Ashrayliving Products”) which shall include but shall not be limited to:

Eligibility to use

You must be at least eighteen (18) years of age or above and capable of entering, performing and adhering to these terms. While individuals under the age of 18 may utilize/browse the Ashrayliving Platform, they shall do so only with the involvement, guidance and supervision of their parents and / or legal guardians, under such parent /legal guardian’s registered account. Ashrayliving reserves the right to terminate User’s access and refuse to provide User with access to the Ashrayliving Platform if Ashrayliving discovers that User is under the age of 18 years.

Ashrayliving Services

Ashrayliving is primarily responsible for providing a comfortable room stay and for ensuring the acceptability of the services as promised by Ashrayliving to its customers. Ashrayliving has right to direct the Hotel owners to provide the room stay services to Ashrayliving’s customers.

1. Ashrayliving understands the NEW age Customers requirements and accordingly offers wide variety of hotels at its platform to service its Customer.

2. Ashrayliving markets the room stays, providing its Customers with the room booking voucher that entitles them to avail Hotel stay service in our Ashrayliving branded rooms provided by our Channel partners as per terms agreed with Ashrayliving.

3. In case Customers are not able to select the properties from our website, you can call our customer support desk and our team will help you find a suitable accommodation within your preferred budget and amenities

4. If any check-in is denied for a confirmed booking, Ashrayliving shall ensure that User is provided with an alternate accommodation of comparable standards. In an event, where the alternate accommodation could not be provided, Ashrayliving shall arrange for the refund of any pre booking amount collected from the User.

5. Ashrayliving also promises its Users of a comfortable room stay experiences at all its Ashrayliving branded rooms with following amenities: