Payment Policy

1. Booking & Reservation

• —A bed/room will be considered reserved only after successful payment confirmation from the management.
• —Submission of an enquiry form or booking request does not guarantee allotment.
• —Room/bed allotment is subject to availability and management approval.
• —Management reserves the right to change or upgrade the allotted room/bed due to operational requirements.

2. Accepted Payment Methods

We accept payments through:

• —UPI
• —Net Banking
• —Bank Transfer

3. Advance Payment / Security Deposit

• —An advance booking amount will be required to confirm the reservation.
• —Security deposit must be paid before check-in.
• —The security deposit is refundable subject to: completion of 11 months Lock-in period, no damage or dues, adherence to hostel policies.

4. Monthly Payment

• —Monthly accommodation fees must be paid in advance on or before the due date communicated by management.
• —Delay in payment may attract: late payment penalties, temporary suspension of services, cancellation of stay in severe cases.

5. Payment Confirmation

• —Residents must retain payment receipts and transaction references for future verification.
• —In case of failed or pending transactions, residents should immediately contact the Ashray support team with: transaction ID, payment screenshot, registered contact details.

6. Refund Policy

• —Booking amount/registration fees are non-refundable.

7. Cancellation & No-Show

• —Failure to check-in on the scheduled date without prior notice may result in cancellation of booking without refund.
• —Early move-out before agreed tenure may lead to forfeiture of advance amounts and deposits as per policy.

8. Additional Charges

Extra charges may apply for:

• —Damages to property
• —Late check-out
• —Utility overuse
• —Key/access card replacement
• —Additional services requested by the resident

9. Taxes & Gateway Charges

• —Applicable GST and government taxes will be charged as per prevailing laws.
• —Payment gateway or convenience charges, if any, are non-refundable.

10. Fraud Prevention & Verification

• —Ashray Living reserves the right to: reject suspicious transactions, request identity verification, cancel bookings involving fraudulent or unauthorized payments.

11. Policy Updates

• —Ashray Living may revise this payment policy at any time without prior notice. Updated policies will be published on the official website and shall become effective immediately upon publication.